| Issue ID | 1149719 |
| Internal NHTSA # | 10676215 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | CLA250 |
| Model Year | 2014 |
| File date | 20/11/13 |
| Component | VISIBILITY:REARVIEW MIRRORS/DEVICES |
| Product type code | VEHICLE |
| Description of the problem | Received the car new in november 2013 and immediately reported that the drivers side view mirror would not adjust to the left enough to adequately see vehicles in the left lane. The blind spot was the largest i have ever seen on any vehicle that i have driven. It would adjust to the right far enough to see the front seats inside the car but would not adjust enough to the left to adequately see the left lane next to the car. The view was of the side of my car and a little of the left lane. In the first two weeks of driving i almost had two accidents when changing lanes on a highway. I now have to completely turn my head and look out the back seat side window to see if there is another vehicle there before changing lanes. The dealership has worked with mercedes and changed the mirror and the mirror motor to try to correct this but it has not. They told me in june that mercedes was addressing the issue for the 2015 model and that i would get a new 2015 mirror when available. They installed the new 2015 mirror in december but it is exactly the same as the 2014 mirror. This is a big safety issue in that the view from the side view mirror is not much better then the rear view mirror. There are many complaints about this on the mercedes benz blog. |
| Vehicle Mileage at Failure | 10 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOWELL, NJ |
| VIN pattern | WDDSJ4EB4ENXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |